Depending on how you interact with our store, we may collect or process the following categories of information:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, including order number, products purchased, order value, shipping details, transaction status, returns, and refunds.
• Account information if you choose to create or use a customer account.
• Information you provide when communicating with customer support, including questions about baby feeding products, orders, or returns.
• Device and website-usage information, such as browser type, device type, IP address, cookie identifiers, and interactions with our website.
• Payment-related information needed by Shopify and applicable payment providers to authorize and process a transaction.

Please avoid sending sensitive personal or financial information that is not necessary to resolve your inquiry.

Personal information may be collected:

• Directly from you when you place an order, submit a form, create an account, or contact us.
• Automatically through cookies, logs, and similar technologies when you use our website, subject to applicable settings and requirements.
• From Shopify, payment providers, shipping carriers, fulfillment partners, and other providers involved in your transaction.
• From analytics or marketing services where those services are enabled and permitted.

The information collected depends on the features you use, the choices you make, and the permissions or privacy settings that apply.

Personal information may be used to:

• Process, verify, fulfill, and deliver orders.
• Send order confirmations, shipment notifications, and tracking information.
• Provide customer service and respond to questions or requests.
• Review returns, refunds, payment issues, and disputes.
• Detect, investigate, and help prevent fraud, misuse, and security incidents.
• Maintain, troubleshoot, analyze, and improve our website and shopping experience.
• Personalize content or provide marketing communications where permitted.
• Meet applicable legal, regulatory, accounting, tax, and recordkeeping obligations.
• Establish, exercise, or defend legal claims where necessary.

We seek to use information for purposes that are relevant to our business operations and permitted by applicable law.

Our online store and its service providers may use cookies, pixels, logs, and similar technologies to support website functionality, checkout, shopping-cart operation, user preferences, analytics, security, fraud prevention, and advertising where applicable.

These technologies may help the store remember relevant settings, understand website performance, and improve the shopping experience.

Your browser, device, and available privacy controls may allow you to manage or remove certain cookies. Disabling technologies necessary for store operation may affect shopping-cart, account, checkout, or other website functions.

Where required, applicable consent and privacy choices will be respected in accordance with the settings and requirements that apply to our store.

Personal information may be disclosed to service providers where reasonably necessary to operate our store, complete transactions, provide requested services, or meet applicable obligations. These providers may include:

• Shopify and other e-commerce technology providers.
• Payment processors, banks, and financial-service providers.
• Shipping carriers, warehouses, and fulfillment partners.
• Customer-service and communication providers.
• Analytics, hosting, website-security, and fraud-prevention providers.
• Advertising and marketing providers where services are enabled and permitted.
• Professional advisers, insurers, auditors, or business-service providers where reasonably necessary.
• Government, regulatory, or law-enforcement authorities where disclosure is required or permitted by law.

We may also disclose information in connection with a business reorganization, merger, financing, acquisition, sale, or transfer, subject to applicable requirements.

We do not rent personal information to unrelated third parties for their independent use.

Depending on the technologies enabled on our store, certain advertising-related disclosures may be considered a “sale,” “sharing,” or use for targeted advertising under particular privacy laws, even when no money is exchanged.

Where applicable, eligible users may exercise available privacy choices through the store's privacy controls or by contacting us at service@calvoerio.com.

We will handle applicable opt-out requests in accordance with relevant legal requirements and the technologies and services used by our store.

Our online store uses Shopify's e-commerce infrastructure. Information necessary to operate the store and complete purchases may therefore be processed by Shopify and relevant service providers in accordance with their respective privacy practices and legal obligations.

Shopify's processing of personal information may be governed by its own policies and terms. You can review Shopify's consumer privacy information through its official website.

Our use of Shopify does not remove any privacy rights you may have under applicable law.

Personal information is retained for as long as reasonably necessary for transaction processing, order administration, customer support, accounting, taxation, fraud prevention, dispute resolution, enforcement of agreements, and applicable legal or regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable retention and legal obligations.

Depending on your state or country of residence and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Receive a portable copy of certain information.
• Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
• Withdraw consent where processing is based on consent.
• Appeal certain decisions concerning a privacy request where applicable.
• Exercise applicable rights without unlawful discrimination.

These rights are subject to applicable exceptions and limitations. We may need to verify your identity and request before taking action.

To submit a privacy-related request, email service@calvoerio.com with the subject line Privacy Request.

Please describe the request and provide enough information for us to identify the relevant account, order, or transaction. Do not send complete payment-card details or banking information by email.

Where permitted, an authorized agent may submit a request on your behalf. We may request evidence of the agent's authority and may need to verify your identity directly.

We will review and respond to requests in accordance with applicable legal deadlines and verification requirements.

If you choose to receive promotional emails, you may unsubscribe using the unsubscribe option included in those communications or by contacting us.

Unsubscribing from promotional communications does not necessarily stop service-related messages about purchases, payments, shipments, returns, refunds, security, or customer-support matters where those communications are necessary.

We will handle marketing preferences and consent in accordance with applicable requirements.

We seek to use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

No method of online transmission or electronic storage can be guaranteed to be completely secure. Customers should protect their account credentials and contact us if they suspect unauthorized account or order activity.

Please do not include passwords, full payment-card details, or other unnecessary sensitive information when contacting customer support.

Our online store is intended for general consumer shopping and is not directed to children. Although calvoerio™ offers baby and infant feeding products, our website and purchasing services are intended for adults, such as parents and caregivers.

We do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has improperly provided personal information through our website, please contact us so the matter can be reviewed and appropriate action can be considered.

Because calvoerio™ and its service providers may operate in different jurisdictions, personal information may be processed or stored in locations outside the place where you access our website.

Where required, international processing or transfers will be handled subject to applicable legal requirements and safeguards.

The privacy protections and legal requirements applicable to personal information may differ depending on the relevant jurisdiction.

Our website may rely on or provide links to third-party websites, platforms, or services. These services may have their own privacy policies, terms, and information-handling practices.

We do not control the privacy practices of independent third parties. We encourage you to review the privacy information provided by a third-party service before submitting personal information to it.

We may revise this Privacy Policy when our services, technology, business practices, service providers, or applicable requirements change.

The current version will be posted on this page with an updated revision date. Where appropriate, we may provide additional notice of material changes.

Please review this page periodically to stay informed about how personal information may be handled when you use our store.